Privacy Policy

Birch and Berries ('We','Our') takes your privacy seriously. This Privacy Policy describes how your Personal Data is collected, used, and shared when you visit our Site or make a purchase.

Personal Data refers to information about you, from which you are identifiable, including but not limited to your name, address(es), email address, organisation name, recipient name(s), and phone number(s). Sharing of your Personal Data is completely voluntary. However, do note that we may not be able to provide some of our services or accept payments without the required information.

The collection of your Personal Data will generally occur when you either:

• Visit our websites, our through our pages on social media platforms;
• Subscribe to our mailing list;
• Submit website feedback;
• Send an email or letter to us; or
• Make a purchase or attempt to make a purchase through our site, telephone, or other means.

We use your Personal Data that we collect generally to fulfill any orders placed through our Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Data to:

• Communicate with you;
• Plan and execute marketing campaigns;
• Send you alerts, promotional materials, offers and notices regarding our products and outlets, including via electronic newsletters, short message service, digital marketing platforms, and/or other forms of communications;
• Aggregate information for internal reporting purposes (including research on trends or analytics); and
• Screen our orders for potential risk or fraud.

We may disclose your Personal Data to third party service providers, agents, and other organisations we have engaged for the purpose as described above. Any updates made to your Personal data with us may not be updated with our third party service providers, agents, and other organisations. You are required to liaise with them separately.

We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.

You may withdraw your consent to provide Personal Data by submitting your request via email to the contact details below. Depending on your request, we may or may not be able to provide our service to you.

You have the right to access and update your Personal Data at any time. If you would like to correct or review the Personal Data we have about you, you can let us know by contacting us through the Contact Us page. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We may review and update the necessary in this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions about this Privacy Policy, please contact us through the Contact Us page.